Our Privacy Policy
Who is Tecnoalmonda?
The tecnoalmondIt is a company that performs several jobs in the area of electricity, home automation and security.
The tecnoalmond It is committed to protecting the privacy of its customers and users and, in this context, prepared this Privacy Policy in order to demonstrate its commitment and respect to the rules of privacy and protection of personal data.
Why this Privacy Policy?
This Privacy Policy arises from the need to make known to our customers and users the general rules for privacy and processing of their personal data, which, as a result of our assistance and support services, we apply with strict respect and compliance with the Personal Data Protection Regulation.
The tecnoalmond It always seeks to respect best practices in the field of security and protection of personal data, having for this purpose adopted procedures that are able to safeguard the protection of the data that are made available to us by all those who somehow relate to the company.
In this context, the tecnoalmond, has defined a set of clear rules for the processing of personal data, ensuring that everyone who trusts us to process their personal data is aware of the way the company handles the data and what rights they assist them in this matter.
The rules set out in this Privacy Policy complement the provisions on the protection and processing of personal data provided for in the contracts that customers enter into with the tecnoalmond, as well as the rules provided for in the terms and conditions that regulate the offer of the various products and services and which are duly advertised in the respective contracts.
Please read this Privacy Policy carefully because if you are accessing one of our websites, the availability of your personal data implies the knowledge and acceptance of the conditions contained herein. Thus, by making your personal data available, you are authorizing the collection, use and disclosure of them in accordance with the rules defined here.
What does this Privacy Policy cover?
This Privacy Policy applies exclusively to the handling of data that is due to the services provided to our customers and the processing of personal data that may exist in our customers’ databases.
on the website of tecnoalmond you can find access links to other websites that are alien to the tecnoalmond. the availability of such links is carried out in good faith, and the tecnoalmond be held responsible for the collection and processing of personal data carried out on these websites, nor be held responsible for the accuracy, credibility and functionality of websites belonging to third parties.
Thus, the provision of links to other websites outside the tecnoalmond It does not imply any assumption of liability in relation to such websites, and therefore does not apply to this Privacy Policy. The tecnoalmond considers the reading of the privacy policies of all the websites you visit peremptory.
What are personal data?
When referring to personal data, we refer to any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
The person who can be identified directly or indirectly, namely by reference to an identification number or one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity, is considered identifiable.
What kind of personal data do we collect?
The tecnoalmond, within the scope of its activity, may have access to personal data necessary for the provision of services and/or supply of products, treating data such as the name, address, telephone number and email address in this context.
When and how do we access your data?
The tecnoalmond You can access your data by phone, in writing or through one of the websites, always upon your consent.
As a rule, personal data is accessed when the customer asks us for assistance, whether remote or in person.
Some personal data are mandatory and, in the event of a lack or insufficiency of such data, the tecnoalmond The product or service in question may not make available, so the company will inform customers of the mandatory nature of the provision of the data, or its subsequent treatment, for the period of time authorized by the National Data Protection Commission, after which they will be eliminated.
How can it be opposed to receiving contacts for marketing purposes?
The tecnoalmond You can promote actions to publicize your customers of new products or services by telephone, e-mail, SMS, MMS or any other electronic communications service, unless the customer is opposed when the data is collected.
If you do not wish to receive these communications, you may object at any time to the use of your data for marketing purposes, for sending information communications or inclusion in lists or information services. Preferably, you should express this intention in writing.
What measures are taken by the tecnoalmond To ensure the security of your personal data?
The tecnoalmond It is committed to ensuring the security of the security of personal data that may be made available to us. Compliance with these rules constitutes an indeclinable obligation of all those who legally access them.
notwithstanding the security measures adopted by the tecnoalmond , we are obliged to alert everyone who surfs the Internet who must take additional security measures, namely, ensure that you use an updated PC and browser in terms of properly configured security patches, with active firewall, antivirus and anti-spyware And, make sure of the authenticity of the websites you visit on the internet, and you should avoid websites whose reputation you do not trust.
In what circumstances is there data communication to other entities (third and subcontractors)?
The tecnoalmond Within the scope of its activity, it may appeal to third parties for the provision of certain services. Sometimes the provision of these services implies access by these entities to the personal data of our customers. When this happens, the tecnoalmond It takes appropriate measures to ensure that entities that have access to the data are reputed and offer the highest guarantees at this level, which will be duly established and safeguarded in a contract to be signed between the tecnoalmond and the third entity(s).
Thus, any entity represented by the tecnoalmond will process the personal data of our customers, on your behalf and on your behalf, having the obligation to adopt the necessary technical and organizational measures in order to protect the personal data that you may have access to, against the destruction, accidental or unlawful, the accidental loss, alteration, dissemination or access authorized and against any other form of unlawful treatment.
Under what circumstances do we transfer your personal data?
the provision of certain services by the tecnoalmond It may imply the transfer or handling of your data, but the customer is obliged to give us the respective consent, as well as adopt all legal procedures so that this can be done.